Return Policy
At [https://trendyfindnow.com/], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or exchange under the following conditions.
1. Return Window
You may request a return within 30 days from the date your order was delivered.
Items must be returned unused, in their original packaging, and in resellable condition.
2. Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
-
Opened or used electronics and accessories
-
Gift cards
-
Clearance or final sale items
-
Customized or special-order products
3. Return Conditions
To be eligible for a return:
-
The item must be in original condition, including all accessories, manuals, and packaging
-
A valid proof of purchase (order number or receipt) must be provided
-
Returns must be authorized by our customer service before being shipped back
4. Return Process
To initiate a return:
-
Contact our support team at [beikeshop@gmail.com] with your order number and reason for return.
-
Our team will provide return instructions and the return shipping address.
-
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
Please do not send items back without prior authorization.
5. Refunds
Approved refunds will be processed within 5–7 business days after we receive and inspect your return. Refunds will be issued to the original method of payment.
-
Original shipping fees are non-refundable.
-
In cases of defective or incorrect items, we will cover the return shipping cost.
6. Exchanges
If you received a defective or wrong item, we’ll gladly send you a replacement at no extra cost. Please contact us within 7 days of receiving your item to request an exchange.
7. Damaged or Lost Items
If your item arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date. We will assist you in filing a claim or sending a replacement.
8. Contact Us
For all return-related inquiries, please contact:
Email: [[email protected]]
WhatsApp: [258285929]
Hours: Monday–Friday, 9:00 AM – 6:00 PM (PST)